Quality Assurance and Customer Satisfaction with Lasting Results
The success of any company depends on a health of its infrastructure and that depends on the quality and consistency of the maintenance performed. LES Facility Service, a division of Lloyd’s Electric Service, Inc. uses thorough quality assurance practices on every project so our clients can rest easy knowing that their business facilities are in tip-top shape inside and out.
Owners and managers of commercial and industrial facilities face constant demands and responsibilities. They need to know that their property and equipment is being cared for by certified, competent professionals. That’s why LES Facility Service’s quality assurance standards are so high.
We go above and beyond due diligence to ensure that all of our operations are carried out with the greatest professionalism and care. That begins with listening closely to our clients in order to fully understand their needs and expectations. At LES Facility Service, communication is key to building effective partnerships. Account managers are a phone call or email away and readily available to handle your service requests and questions.
LES Facility Service provides regularly scheduled walk-throughs and quality control audits to make sure all systems are functioning safely and efficiently. In addition, we provide training upon hire and throughout the employer/employee relationship. Our expert operations staff is equipped with walkthrough results and punch-list items to complete. This makes it easy to keep track of maintenance performed and facility status.
Our People Make the Difference
Employee performance is monitored closely to make sure service expectations are met or exceeded. LES Facility Service’s performance scorecard supports frontline employees and promotes efficiency. It also helps our staff make sure that all of our services are operating to our exacting standards.
Working with the experienced team at LES Facility Service means you won’t have to worry. Knowing that your infrastructure is in capable hands and being monitored on a regular basis gives you the freedom to focus on your business.
For a wide variety of maintenance services with a focus on quality assurance, get in touch with us today.